For the record

Policies

Below, please find our privacy, cookies, and operating policies. Here at the Rio Nido Lodge, we take great care to protect the information you share with us. We also do everything possible to accommodate our guests and make your stay happy and comfortable.


POLICIES

Protecting Your Privacy

Our policies on protecting your personal information.

The historic Rio Nido Lodge is committed to earning the trust of our guests by adopting high standards for the protection of personal information.


Photo of shortbread cookies with jam filling.


POLICIES

How We Use “Cookies“

Here are our policies on why we collect “cookies“ on our website, and how you can opt out.


We use “cookies” on our website. Cookies are pieces of information that an Internet site transfers to your hard drive to improve your online experience. The use of cookies is an industry standard — you’ll find them almost everywhere on the Internet. The Rio Nido Lodge bed and breakfasts uses cookies to recognize visitors when they return to our sites. Once we know it’s you, we can customize your online visit.We may also evaluate our content and services and tailor our websites, for visitors, based on other information we collect, such as IP addresses, which are numbers assigned to your computer whenever you use the Internet, pixel tags (or clear gifs), and the type of Internet browser or operating system you are using. This information is collected in the aggregate, but we may tie it to your personal information through cookie use as described above.We use Google Analytics and Adobe Analytics to measure how visitors interact with content on our websites. We also use Facebook Custom Audiences to ask Facebook to show you ads that are customized based on your interaction with our websites or our Facebook applications and to measure how you interact with those ads. All of these services use cookies and similar technologies, such as web beacons, tags and embedded scripts, to record information about your interaction with our websites. Additional information on how these services use such technologies can be found on Google’s website, Adobe’s website and Facebook’s website. The Google Analytics security and privacy principles summarize how Google protects information collected through Google Analytics. Adobe’s Privacy Policy summarizes how Adobe protects information collected through Adobe Analytics. Facebook’s Data Use Policy describes how Facebook protects information collected through Facebook Custom Audiences.

If you do not wish to have data relating to your visits to our websites collected through Google Analytics, you may opt-out by installing the Google Analytics opt-out browser add-on. You may also opt-out of data collection through Adobe Analytics by visiting Adobe’s Privacy Center. You may opt-out of Facebook Custom Audiences by visiting Facebook’s opt-out page.



POLICIES

Our Operating Policies

These are our operating policies for reservations, cancellations, pets, children, check-in, check-out, and more.


  • All rooms have one king or one queen bed and allow a maximum of 2 guests per room.
  • We can make exceptions for the above for children by special arrangement. In these cases, we have rollaway beds or cots available by special arrangement.
  • ​Check-in is 3:00 p.m. Check out is 11:00 a.m.
  • Quiet hours per County Ordinance are 10:00 p.m.-8:00 a.m.
  • No smoking in any rooms. There is a designated outdoor smoking area.
  • Pets are only allowed in the Forest rooms by arrangement.
  • ADA defined service animals are allowed. But we can only accept emotional support or therapy animals in the Forest rooms.
  • We do not share your information with any outside organizations and will not sell your information to third parties.
  • Should your plans change, be sure to inform within the following guidelines for a refund of your deposit. A cancellation number will be given to ensure proper return of the deposit. If the cancellation does not meet guidelines, the deposit will be retained.
  • Reserved Nights Cancellation prior to arrival
    • 1 night stay – 72 hours prior to arrival
    • 2-6 nights – 7 days prior to arrival

Featured image: CC by A-SA 2.0 MeganAnne via Flickr.



Address

4444 Wood Dr.
Rio Nido, CA 95471


Phone

(707) 604-7641


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